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Learn Salesforce Marketing cloud Basics and Products

Salesforce Marketing cloud is called in short as SFMC, Salesforce Marketing cloud helps us to know analytics software services and provide marketing automation services to users. Previously it is named as ExactTarget and it is acquired by Salesforce. So we discuss Salesforce Marketing Cloud basic demo video below . https://www.youtube.com/watch?v=AJnYlN17hOE&t=15s

It Provides helps us to contact with customer at appropriate time with correct information in right manner to solve customer queries. we can stay connected with customers through social media,email,website,mobile messaging and advertising.

Salesforce Marketing Cloud: Connect Marketing, Sales, and Service

Salesforce Marketing cloud has Seven Primary and they are Email Studio,Mobile Studio,Journey Builder,Advertising Studio,Salesforce DMP,Social Studio and Data Studio

Marketing Cloud Messaging Products which are used for messaging to customers

Email Studio is used to send mails to customer and made an interaction. we can design dynamic email templates to send users.


Mobile Studio is used to interact with customers through mobiles by send mobile messages and provide notification alerts to users.


Journey Builder is used to design and automation journey of customer by email,web,mobile and advertising. Then we can interact with sales cloud or service cloud.

Marketing Cloud Advertising and Data Products which are used for advertising to customers

Advertising Studio is used to analysis interest of customers and provides advertisements to attract users


Salesforce DMP helps to research and collect data on your audience based on their segmentation. DMP stands for Data Manipulation Platform.


Data Studio is used to know data acquisition,data provisioning and audience discovery

Marketing Cloud Social Media Management which are used for interact in social media with customers

Social Studio is helps to interact with customers to know their interest of users through social media analysis and helps to resolve queries via social media platforms

Pic Credit: Salesforce.com

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